At TravAI, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of personal information we collect when you use our website, how we use and protect that information, and your choices regarding the collection and use of your information.
1. Information We Collect:
Personal Information: When you use our website, we may collect personal information such as your name, email address, contact number, and payment information when you make bookings or purchases.
Usage Information: We may collect information about your interactions with our website, including the pages you visit, the links you click, and other actions taken within our site.
Device Information: We may collect information about the device you are using to access our website, including the device type, operating system, and browser type.
2. How We Use Your Information:
Providing Services: We use the information we collect to provide the services you request, such as processing bookings, facilitating payments, and delivering customer support.
Improving User Experience: We may use the information to analyze how users interact with our website, identify areas for improvement, and enhance the user experience.
Communications: With your consent, we may send you promotional emails about our services, special offers, and other updates. You have the option to opt-out of these communications at any time.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to protect our rights or the rights of others.
3. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and restricted access to personal information.
4. Data Sharing:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
5. Cookies:
We may use cookies and similar tracking technologies to collect information about your interactions with our website and to provide personalized content and advertisements. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.
6. Children’s Privacy:
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
7. Your Choices:
You have the right to access, update, or delete your personal information. You may also choose to opt-out of certain communications or data collection practices. Please contact us if you would like to exercise any of these rights.
8. Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting the revised policy on our website.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@travai.com.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
Travai is an innovative software product designed to enhance training, education, and knowledge within the travel and tourism industry. Our platform delivers customized AI-powered courses, role-playing training, and smart-assistant support to empower staff with personalised learning experiences and improve their industry expertise.
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